Service Ticket API

Lets corporate customers administrate service tickets - from their own systems

A new version of this API is coming soon!

Corporate customers can do the following via the API:

  • Create, update and delete incidents/orders
  • Get all incidents/orders
  • Get a list of activities for all incident/orders
  • Add and remove comments
  • Add and remove attachments

Get started
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Why use the Service Ticket API

Easy to send support tickets and get status from your company's own system

Reducing time and cost by administrating tickets from the company's own system

Improve data quality by not manually updating info in different systems

Prices for Service Ticket API (NOK)

Pilot
Establishment price 0,-
Fixed monthly price 150,-
Monthly price pr. mobile subscription 0,50,-

Production
Establishment price 10000,-
Fixed monthly price 300,-
Monthly price pr. mobile subscription 1,-

Want to make a solution for resale?

Using our Vendor APIs you can develop solutions for resale to customers, letting them manage mobile subscriptions and other services from Telenor, in their own systems. Your customers will need a Connect product, made for your solution, from Telenor to access their own data. Please contact us for more information on how to make a Connect product.

Prices for Service Ticket API Vendor (NOK)

Pilot
Establishment price 0,-
Fixed monthly price 1500,-

Production
Establishment price 10000,-
Fixed monthly price 3000,-