Mobilt Bedriftsnett is a communications solution for businesses that integrate mobile, IP and fixed networks. By offering a range of APIs Telenor open up for partners to create new communication solutions. There are already many partners using the APIs to deliver user friendly and smart solutions that improve the Mobilt Bedriftsnett offering to the Norwegian market.
Microsoft systems for email, calendar, and Lync – can be integrated with Mobilt Bedriftsnett for a seamless and powerful tool for collaboration, internally and externally. Microsoft Synchronization consists of three elements:
- Directory synchronisation copies the contact info from the customer to the Mobilt Bedriftsnett. Information about internal and external contacts becomes available to the switchboard, and in the Mobilt Bedriftsnett directory.
- Calendar integration provides continuous updates of appointments and meetings from the Outlook calendar to the switchboard.
- Status sync exchanges status, ie. free, busy in meeting, or busy on the phone, between Lync, mobile phones and call centres.
Before downloading your company must install MS Sync.
Click to Call API
Click to Call makes it easier to set up phone calls from webpages and other digital interfaces. The API can be used in an application to set up a call from the end user's PC, tablet or mobile to any phone number.
The Calendar API makes it possible to synchronise availability information from the user's calendar system into the Mobilt Bedriftsnett. Calendar API can also redistribute this information from Mobilt Bedriftsnett to other applications.
The Catalog API synchronises contact information about employees into the Mobilt Bedriftsnett directory. The API can further redistribute this directory information from Mobilt Bedriftsnett to other applications.
Status Push API
Status Push API provides information about the end user's availability. Information about absence (meetings, illness, holiday, etc.) and phone status of each mobile user (free, busy, phone switched off) can be displayed in the communications solution.
Queue API gives access to the queueing functionality in Telenor’s network, thereby optimising the call routing across mobile, IP and fixed networks. The API provides access to different forms of incoming call routing to your business and allows the switchboard to put through, retrieve call, put on hold, etc.