News about our APIs


Validate and verify your orders before placing the actual order March 2022

Mobile Order API is updated with new functionality for validation of orders – without placing the actual order. Use this to verify the parameters before placing an order, or during your development phase as a sandbox or verification method. With the validate-method, you will get extensive response-information that might be useful in your development phase.

In addition we have a few new features in the Mobile Order API. In summary:

  • Enhanced search methods

  • Added search for SIM-cards

  • No longer possible to use “,” (comma..) in user reference fields

For details about validate and the new features, read the full Mobile Order API documentation.




Service Ticket API new event type February 2022

We have updated our Service Ticket API event engine with a new event action type named SHARED. It is already available and ready for subscription. As opposed to the event action type CREATED, SHARED will be used where Telenor raises a case ticket and makes it visible to clients during the process of error correction. SHARED is used to notify clients about a ticket that is made visible for the client.

For details about this and other event-types, read the full Service Ticket API documentation.


Telenor updates Terms and Conditions for API December 2021

We are constantly looking for ways to improve the API experience. This year we have updated the APIs with more functionality and data. To support these improvements, and also with regards to the compliancy of the current privacy legislation, we have made a few updates and clarifications in our API Terms and Conditions. 

 A summary of the key updates:

  •  A general clarification of the relation between these terms and Telenor’s general terms and conditions for business customers

  • A clarification of confidential information (section 16)

  • A clarification of dispute resolution (section 22)

  • For Vendor and Connect Terms and conditions, a clarification regarding Right of use (section 2)

The updated Terms and Conditions
Read the full Terms and Conditions which will be applicable from the 1st of January 2022. For more details, visit our developer portal.